GDPR AND PRIVACY STATEMENT

We (“us” and “our”) are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws relating to the processing of personal data.

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Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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VISITORS TO OUR WEBSITE

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We may collect and process personal data about you in the following circumstances :

 

• Whenever you provide information to us when reporting a problem with our Site, making a complaint, making an enquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence.

• Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data.

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We may use your personal data for our legitimate interests in order to :

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• Provide you with information or services that you have requested from us.

• Ensure that content from our Site is presented in the most effective manner for you and your device.

• Improve our Site and services.

• Process and deal with any complaints or enquiries made by you.

• Contact you for marketing purposes.

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Our Site may, from time to time, contain links to and from third-party websites. Please note that if you follow a link to any of these websites, they will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

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CLIENTS

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We will collect details such as contact names, email addresses and telephone numbers when you instruct us. We will use this information to process your order and comply with our contractual obligations.

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• In order to perform our contract with you, we may also need to share personal data with third-party providers in line with the agreed scope of work, including but not limited to designers, photographers, illustrators, payment providers and postal service organisations.

• We may also advertise your feedback on our website and marketing materials (subject to obtaining your prior consent where necessary).

• We will retain your information for as long as required to provide our services and for a period of six years following our last substantial engagement. Where you have subscribed to receive marketing communications, we will retain your data as outlined below.

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SUPPLIERS

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We will collect details such as contact names, email addresses, postal addresses and telephone numbers in order to contact you about services, opportunities and events. We will retain this personal data for six years following the provision of services.

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IF YOU FAIL TO PROVIDE PERSONAL DATA

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Where we are required to collect personal data by law or under the terms of a contract with you, and you fail to provide such data, we may not be able to perform the contract. In such cases, we may have to cancel a service, but we will notify you if this arises.

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MARKETING

 

We may use your personal data for our legitimate interests to provide you with details about our services and events which we believe may be of interest. You have the right to opt out of receiving such communications at any time. You can do this by clicking the unsubscribe link in any communication or emailing us at gdpr@intagraf.co.uk with your name and contact details.

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AUTOMATED PROCESSING

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We do not carry out automated decision-making using your personal data.

 

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

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We will only use your personal data where the law allows us to, most commonly :

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• For the performance of a contract with you.

• To comply with a legal or regulatory obligation.

• For our legitimate interests, provided your rights do not override those interests.

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DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

 

We may disclose your personal data to:

 

• Staff members to facilitate delivery of services.

• Affiliated entities for internal administration.

• IT service providers.

• Freelance and agency staff.

• Professional advisers (including accountants, lawyers, consultants, insurers and bankers).

• HM Revenue & Customs and other regulatory authorities.

• Third parties involved in business transfers, mergers, or acquisitions.

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We may also disclose personal data where required by law or to protect our legal rights.

 

We will not sell or distribute your personal data without your consent.

 

CROSS-BORDER DATA TRANSFERS

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Where permitted by law, we may transfer your personal data outside the European Economic Area (EEA), including to the United States, for the purposes outlined in this policy.

 

DATA SECURITY

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The transmission of information via the internet is not completely secure. While we take appropriate steps to protect your personal data, we cannot guarantee its security.

 

We implement appropriate physical, technical and organisational measures to safeguard your data and restrict access to authorised personnel only.

 

ACCESS, UPDATING, DELETING AND RESTRICTING USE OF PERSONAL DATA

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It is important that the personal data we hold is accurate and up to date. Please inform us of any changes.

You have the right to :

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• Access your personal data.

• Request correction of inaccurate data.

• Request deletion of your data.

• Request restriction of processing.

• Request transfer of your data in a commonly used format.

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To make a request, please email gdpr@intagraf.co.uk.

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We may require proof of identity and reserve the right to charge a reasonable fee where permitted.

 

RIGHT TO WITHDRAW CONSENT

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Where you have provided consent, you may withdraw it at any time by contacting gdpr@bluem.co.uk.

 

CHANGES TO OUR PRIVACY POLICY

 

We may update this policy from time to time. Any changes will be posted on this page. Please check periodically for updates. Where required by law, we will notify you of significant changes and seek your consent if necessary.

 

CONTACT US

 

We have appointed a Data Protection Officer to oversee compliance with this policy.

 

If you have any questions, please contact: gdpr@intagraf.co.uk. You also have the right to contact the Information Commissioner’s Office if you are dissatisfied with our response : https://ico.org.uk/global/contact-us.